Returns & Exchanges

We want you to feel confident and comfortable in your Hotmilk Lingerie, which is why we offer a 30-day return policy for items in their original, unworn condition with all tags attached. Whether you need a different size or a different style, our team is here to ensure you find the perfect fit for your motherhood journey.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all hygiene stickers are intact and tags are securely attached.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at your nearest authorized postal location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.